Frequently Asked Questions
HOW IT WORKS
How do I sign up for Winderlea At Your Door (WAYD)?
Create a profile online (takes only a minute) to get started. Or give us a call! (503) 554-5900. Sign up online here.
What comes in each Winderlea At Your Door shipment?
3 bottles of wine that are ready for your next dinner party, scrabble session or cozy night on the couch. Each wine is food friendly, aged and ready to drink – at a great price with shipping included.
How does a wine subscription work?
Winderlea At Your Door is a wine exploration service. Specially curated, sustainable, seasonal selections are shipped directly to you every other month. Here is how it works:
You’ll receive an email the first Tuesday of the month of your shipments (February, April, June, August, October and December) announcing the next selection and a sneak preview of what is inside. If you need to make changes to your order, now is the time to do it.
Orders are processed and shipped the second week of the month. There will need to be someone over the age of 21 available to sign for it (hint – we recommend shipping to your workplace or nearby FedEx location. We can help you find this!).
Upon arrival, open your shipment, pour yourself a glass – and enjoy!
I just signed up. When will I receive my Winderlea At Your Door shipment?
Your wines will be received the second week of the month, every other month. If you want to receive a past Winderlea At Your Door shipment, just let us know.
Which months can I expect to receive my Winderlea At Your Door shipment?
Selections are shipped in February, April, June, August, October and December. Out of town? You are welcome to reschedule or skip a shipment anytime.
SHIPPING
Once I sign up for Winderlea At Your Door, when will it ship?
Orders are processed and shipped the second week of the month, every other month. All orders are shipped via 2-day air, so you can expect to receive it two days after it has shipped.
How can I track my Winderlea At Your Door shipment?
We will send you an email once your shipment departs with a tracking number and estimated delivery date.
ACCOUNT MANAGEMENT
How do I update a credit card or shipping address on my account?
Login here or give us a call (503) 554-5900
How do I reschedule or skip a Winderlea At Your Door shipment?
Give us a call (503) 554-5900 or drop us a note info@winderlea.com
When will I be charged?
Orders are processed the second week of the month.
What is the cost of Winderlea At Your Door?
$135/selection. 2 day air shipping is included!
How do I cancel my account?
We’re sorry to see you go. To cancel, give us a call (503) 554-5900 or drop us a note atyourdoor@winderlea.com